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Institute of Technology Management

TECTEM Benchmarking

"Challenge yourself with the best and learn from them" is the mission of our Benchmarking Center TECTEM

Do you want to know how efficient your organisation is in comparison to the industry or the market? Are you looking for considerable improvements in your processes and methods? Are you looking for a successful approach in certain processes or areas?

With our benchmarking concepts you have the possibility to answer all these questions and transfer required know-how efficiently into your organisation. We help you to compare yourself with successful practice organisations. We show you which successful approaches and procedures exist and we help you to recognise stumbling blocks early on and advise you on how to avoid them. We offer: 

  • Individual Benchmarking 
  • Consortium Benchmarking
  • Benchmarking Training

Our proven concepts and procedures are aligned to your individual requirements. The focus is specifically tailored to your organisation.

TECTEM Benchmarking Centre

The TECTEM Benchmarking Centre has been conducting benchmarking projects for companies for over ten years. It is one of the most established research centres in that field and represents the Global Benchmarking Network (GBN) (Link: http://www.globalbenchmarking.org/) in Switzerland.

Selected Projects

  • Sustainability-Management: Successfully addressing sustainability challenges throughout the product life-cycle (2010)
  • Excellence in Global Operations - Configuration and Coordination of Global Production Networks (2010)
  • Optimization of Innovation and Efficiency in manufacturing networks (2010)
  • Operational Excellence in the Pharmaceutical Industry (2010, 2008, 2006, 2004)
  • Customer Proximity (2009)
  • Innovation Controlling (2007)
  • Successful Production in High Wage Countries (2006)
  • Exploitation of Intellectual Property (2005)
  • Internationalising the Value Chain Successfully with the focus project: China Intensive (2005)
  • Risk Management (2005)
  • Profitable Customer Relationships Through Integrated Service Management (2004)
  • Strategic Technology Management (2004)
  • Commercialisation of Industrial Services (2001)
  • Performance Measurement and Controlling in R&D (2001)
  • Service Innovation (1999)

Further information

Green accentuated foyer in the Central Institute Building of the University of St.Gallen.


We sincerely welcome Prof. Marc van Essen from the University of South Carolina as a new colleague, responsible for the GCEI.


University of St.Gallen
Institute of Technology Management
Dufourstrasse 40a
CH-9000 St.Gallen
Phone: +41 (0)71 224 73 00
Fax: +41 (0)71 224 73 01

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University of St.Gallen - School of Management, Economics, Law, Social Sciences and International Affairs (HSG)
Dufourstrasse 50, CH-9000 St.Gallen, Tel +41 (0)71 224 21 11, Fax +41 (0)71 224 28 16
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